TERMS OF CANCELLATION AS REGARD THE PANDEMIC COVID-19


The reservations and check in made during restrictions related to the covid19 and that cannot be made, will be totally refunded.

Cancellation policy where obstacles that can be documented, such as:
-the guest have contracted the corona virus (COVID19);
-there other dispositions in in Italy or  in your home country;
-there are sanitary conditions of quarantine;

Normal cancellation policy, generally applied.
Our new therms of cancellation are made to protect our guests that can incur into unexpected conditions after the reservation was made following the declaration of a worldwide spread virus by the World Health Organisation.
While making the reservation please take a good look at our BOOKING TERMS below.

GENERAL TERMS AND CONDITIONS


Queries sent through the site are not binding for you or for Brolo di Ca’Orologio.
Bookings made through the site are binding for you and Brolo di Ca’Orologio.
If you choose to book online, your booking will be immediately confirmed.

All prices displayed include VAT.

NUMBER OF GUESTS PER ROOM OR APARTMENT


The maximum number of people (adults, children, babies) indicated per individual accommodation unit may not be exceeded. Should the number of guests exceed the maximum occupation limit upon arrival, the booking will be deemed invalid.

– Melagrane Room : up to two guests
– Giuggiola Room: up to two guests
– Mora Studio Apartment : up to two guests
– Marzemina Studio Apartment: up to three guests
– Moscatella Two-Room Apartment : up to three guests
– Nespole Two-Room Apartment : up to three guests
– Sambuco Apartment: up to four guests
– Ca’Orologio Barchessa : up to sixteen guests

INCLUDED IN THE PRICE


– Bed, bath and kitchen linen
– Internet access (Wi-Fi)
– Final cleaning (week-long stays include a tidy-up with midweek linen change)

EXTRAS


– Breakfast (free for children aged up to eight) €12.00 per person
– Washing machine (per wash, including detergent) €5.00

BOOKING TERMS


Tariff : “Bravo” – by credit card

booking conditions : the stay will be paid for when checking out. Credit card details will be requested at the time of booking and a *deposit equivalent to the cost of one night may be taken.
cancellation conditions :
no penalties will be applied in the event of cancellations made within sixteen days of the arrival date.
In the event of cancellation from fifteen to eight days prior to arrival, we reserve the right to withhold 30% of the total cost.
In the event of cancellation between seven and zero days prior to arrival, the entire sum will be withheld.


CHECK IN / CHECK OUT


On the day of arrival, rooms and apartments are available from 4 p.m.
Please check in by 8 p.m. at the latest.
All rooms and apartments should be vacated by 11 a.m. on the day of departure. You may leave your luggage in reception after checking out.

PAYMENT ON SITE


Payment of the full amount or the remainder should be made upon checking out via debit card, credit card (Visa/MasterCard) or cash. We cannot accept cash payments for sums in excess of € 1,000.

SMOKING


No smoking is permitted anywhere on site.

PETS


Dogs are accepted at no extra charge subject to authorization prior to booking..
Important! Only one dog accepted per week.

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Personal data processing information

In accordance with article 13 of Legislative Decree 196/2003 (law related to the protection of personal data) the data controller hereby informs you that:
a) processing of your personal data shall be carried out for:
1. contractual obligations: to supply goods and services to guests;
2. legal obligations: invoicing, obligatory books of accounts and entries, communications to requesting authorities;
3. communications to banks and similar institutions, for collection of credits and other activities related to contractual obligations;
4. offer of services during your stay (secretarial service, delivery of correspondence, reservation of external services) or subsequent to your stay (communication of special offers, events or similar)

the processing shall be effected with manual and/or automatic systems used to memorize, manage and transmit the data, with logic strictly related to the purposes, based on the data in our possession and with your agreement to immediately communicate any corrections, additions and updates;

b) Your refusal to provide authorization for the points 1,2 and 3 of paragraph a) shall result in:
1. the impossibility to start or continue the transaction, or to effect some operations, if the data are required for effecting the transaction or operation;
2. the impossibility to effect some operations which require the communication of the data to subjects which are functionally related to effecting such operations;
3. the failure to communicate the data to subjects which carry out other activities, not functionally related to effecting the transaction.

c) In addition to the person assigned within the data controller company, your data may be communicated to:
1. Agriturismo facilities where you will be a guest;
2. tax consultant (for administrative purposes);
3. public and private agencies, also following inspections or audits;
4. subjects which can access your data based on the laws;

d) e) you can exercise your rights with regards to the data controller at any time, in accordance with article 7 of Legislative Decree 196/2003, which for your convenience we have reproduced in its entirety below:

Article 7. Right to access to personal data and other rights
1. The interested party has the right to obtain confirmation of the existence of personal data which regard him or her even if not yet registered, and their communication in an intelligible form.
2. The interested party has the right to obtain the indication of:
a. the origin of personal data;
b. purpose and procedure of processing;
c. the logic applied in the event of processing with the use of electronic means;
d. The identification data of the controller, managers and assigned representative in accordance with article 5, paragraph 2;
e. the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the territory of the State, managers or assigned personnel.
3. The interested party has the right to obtain:
a. updating, amending or addition to the data if this is in his or her interest;
b. cancellation, transformation to anonymous form or block of the processed data in violation of the law, including those for which it is not necessary to store the data in relation to the purposes for which the data were collected or later processed;
c. certification that the operations in letters a) and b) were communicated, also in terms of their contents, to those to whom the data have been communicated or distributed, except in the case where compliance with such results to be impossible or involves the use of means clearly disproportionate in relation to the protected right.
4. The interested party has the right to oppose, all or in part:
a. processing of personal data which regard him or her for legitimate reasons, even if pertinent to the purposes of their collection;


Agriturismo Brolo di Ca’Orologio – Via Ca’Orologio 7A 35030 Baone Pd P.IVA 02634770289